Client Voices
Real outcomes from real organizations. Dawn's work creates measurable change in team culture, leadership capacity, and organizational trust.
30+
Years of Leadership Experience
100+
Organizations Served
3
Proprietary Frameworks
5
Sectors: Nonprofit · Corporate · Government · Higher Ed · Healthcare
What Clients Say
Each session has been incredibly insightful and impactful. Dawn continues to impress me with her professionalism and her unique gift for engaging groups with varying personalities. Her workshops provide practical tools for managing conflict and improving collaboration and leave a lasting impression on everyone involved.
Emily Gabhart
Program Director
Habitat for Humanity Williamson-Maury
At Free Hearts, we were desperately in need of a comprehensive conflict resolution strategy and infrastructure. The Conflict Chick provided a tailored, evidence-based approach that strengthened our team dynamics. The curriculum and workbook were meticulously designed to address our unique challenges and goals. The Conflict Chick is nothing short of phenomenal.
Dawn Harrington
Executive Director
Free Hearts
She is credible. She understands the problem. I know what to do next.
Senior Executive
C-Suite Leader
Corporate Organization
More client testimonials coming soon. Have a story to share? Reach out here.
Case Studies
A closer look at the challenge, approach, and outcomes from select client engagements.
Challenge
A mission-driven organization lacked any formal conflict resolution strategy, leading to team dysfunction, communication breakdowns, and leadership fatigue.
Approach
Dawn delivered a tailored, evidence-based advisory engagement including a custom curriculum and workbook designed around the organization's specific culture and goals.
Outcome
Strengthened team dynamics, a replicable conflict resolution infrastructure, and a leadership team equipped with practical tools for sustainable collaboration.
Free Hearts
Challenge
A multi-site organization needed consistent, engaging professional development that could reach teams with diverse personalities and communication styles.
Approach
Dawn facilitated an ongoing workshop series using her C-Emotional Sustainability™ framework, providing practical conflict management and collaboration tools.
Outcome
Measurable improvement in team communication, lasting behavioral change, and a professional development model the organization continues to build on.
Habitat for Humanity Williamson-Maury
Challenge
A senior executive team was navigating organizational pressure, unclear decision pathways, and the compounding cost of unresolved conflict at the leadership level.
Approach
Dawn engaged as a strategic advisor, applying her Human Intelligence framework to surface root causes and build a clear path forward.
Outcome
Executive clarity, a defined action plan, and restored confidence in the leadership team's capacity to lead through complexity.
Corporate Client (Confidential)
Sectors Served
Ready to Create Your Own Success Story?
Whether you need a keynote, a workshop series, or ongoing advisory support — Dawn brings evidence-based frameworks and 30+ years of experience to every engagement.